CUSTOMER SERVICE AGENT (M/F/X)

To strengthen our team of dynamic listening ears, centipedes and punishing problem solvers, we are looking for a Customer Service agent (M/F/X)!

This is what you love:

- Getting objectives
Not just saying but also doing, that's what you're strong at. You also raise your bar because, as a team, we would do a little better every day.

- Multitasking
Different big and small tasks don't scare you, even when they come in at the same time. You are a pro at keeping an overview!

- Problem-solving
Your headset makes you feel like a fish out of water. You like to contact customers proactively to find a solution to their questions.

- Convincing customers!
You strongly believe in your goal and enjoy pursuing it, especially if it means making another customer happy.

- Team spirit
You know you are part of a team and contribute to both what you do and how you do it. The team can count on you.

- Responsibility
You can work independently but know how to ask questions at the right times. We can count on tasks being completed.

- Being fresh, fit and healthy
Drinking SipWell water every day, it can't get any better.

In this, you recognise yourself:

- You have at least a secondary degree;
- You come to the start with experience as a customer service representative or equivalent;
- You are brave, a go-getter who gives her/him best;
- You can empathise with customers and can look for a solution or answer from there;
- You get a good report from our clients for your approach and friendliness. Our customers feel your smile;
- You are a hard worker, accurate and write all information away in our systems properly and on time;
- You are a real team player because you know that together we are stronger;
- You speak and write fluent Dutch and French to sound our SipWell messages. Fluent English speaking and writing is a plus.

We offer you:

- An attractive salary package. You are in control to earn a little extra each month based on clear target bonuses;
- 20 holidays and 6 ADV (compensation days);
- Meal vouchers & eco vouchers;
- Hospitalisation insurance (after 6 months of service, not only for you but also for your family);
- A SipWell cooler at your home, for sufficient hydration even after working hours;
- Fun and family-oriented working atmosphere with colleagues who make you happy.

Have we convinced you?  Mail us your CV at jobs@sipwell.com

About SipWell Primo: 
As part of the global Primo Water Corporation group, SipWell is the market leader in water solutions within Belgium. Our wide range consists of all kinds of water coolers and necessary accessories. At SipWell Primo, we strive to inspire healthier living, at home and at work, so that our customers can easily enjoy top quality water wherever, whenever and however they desire. What's more, we extract SipWell water from our own wells in Londerzeel. Together with 120 other colleagues, we do our best every day to give all our customers an exceptionally good and pleasant service.